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SODH

Hospitality

Hire front-of-house staff, with skills checked in person.

Welcome and look after guests at the desk, in restaurants and across the venue.

The evidence

What you can see for front-of-house staff

What a trade test can cover

  • Handle a guest check-in or table service role-play
  • Deal calmly with a complaint
  • Take an order or request accurately
  • Communicate in the language the role needs

What employers often ask for too

  • Hospitality training or work history
  • Language level
  • Systems used, such as booking or point of sale

These are examples. The test is agreed for each role and employer, and availability is confirmed with you directly.

Trade tests

How a trade test works

  1. 1

    Book

    Confirm the trade, requirements, worker consent and an available appointment.

  2. 2

    Test at a centre

    The worker completes practical tasks in person using appropriate tools and safety procedures.

  3. 3

    Assessor scores

    A human assessor records observations against agreed criteria and reviews the result.

  4. 4

    Report issued

    A reviewed report brings together skills evidence, check status and any gaps.

FAQs

Questions you may have.

How can I check that a front-of-house worker can do the job?

The worker completes practical tasks in person while a human assessor observes and records what they did. You review the evidence, along with check status and any gaps, and you decide who to hire.

Are the test tasks fixed?

No. The tasks on this page are examples. The test is agreed for each role and employer, and it does not replace a licence or certificate the destination requires.

Do workers pay for this?

No. SODH does not charge workers for skills verification or access to opportunities.

Can SODH guarantee front-of-house staff for my project?

No. Availability, corridors and timelines are confirmed directly with you, and visa or placement outcomes are never guaranteed.

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